Terms of Use
These Terms of Use ("Terms") govern the principles regarding the use of the website ("Website") operated by Damla Kaya (serenith way). By visiting the Website, creating an account, or conducting transactions through the Website, you agree to be bound by the usage principles stated in these Terms.
Mandatory rights of consumers arising from applicable legislation are reserved.
1. General and Business Information
The Website is operated by Damla Kaya (serenith way).
Business: Damla Kaya (serenith way)
Address: 19 Mayıs Mahallesi Hrant Dink Sokak No 116/A Şişli Istanbul Turkey
Email: hello@serenithway.com
Phone: +905388871707
Tax Office: Mecidiyeköy Tax Office
TR ID No: 42244133328
2. Use of the Website
The Website may only be used for lawful purposes.
Activities that may disrupt the security or operation of the Website; attempts at unauthorized access, use of harmful software or code, fraud, misuse, unauthorized automatic data collection, and activities that violate the rights of third parties are prohibited.
serenith way reserves the right to take reasonable technical and administrative measures to protect the security and operation of the Website.
3. Account and User Information
Purchases can be made as a guest without becoming a member on the Website. Users who wish to can create an account and benefit from the features offered to account holders on the Website.
It is the user's responsibility to ensure that the information provided during account creation or order placement is accurate, complete, and up-to-date.
The user is obliged to protect the confidentiality of their account information and password. In the event that an unlawful use of the account, a violation of third-party rights, or a use that jeopardizes the security of the Website is detected, serenith way may take necessary measures within the framework of applicable legislation.
4. Products, Images, Prices, and Stock
serenith way takes due diligence to ensure that product descriptions, images, prices, and other information on the Website are accurate and up-to-date.
The colors and appearances of products may appear different from reality due to technical reasons such as screen settings, screen technology, lighting conditions, and similar factors of the device used. Additionally, there may be reasonable differences arising from the natural properties of the fabrics and materials used.
Product prices are shown in Turkish Lira. Before the order is completed, the product price and, if any, delivery and other additional costs will be displayed to the user.
In the event that a clear technical or systemic error in price, product information, or stock status is detected, the situation will be evaluated within the framework of relevant legislation, and the user will be contacted if necessary.
5. Order and Payment
It is the user's responsibility to ensure that the delivery, billing, and contact information provided during the order is accurate and up-to-date.
Payments can be made through the payment methods offered on the Website and using the infrastructures of authorized payment service providers.
In the event that payment approval cannot be obtained, the transaction does not pass security controls, or there is suspicion of unlawful use or fraud, the order may not be processed, may be put under review, or may be canceled in necessary cases, in accordance with applicable legislation.
Detailed sales conditions for orders are regulated within the scope of the relevant Preliminary Information Form and Distance Sales Agreement.
6. Delivery, Returns, and Consumer Rights
Conditions regarding delivery, shipping, right of withdrawal, returns, and exchanges, if any, are applied within the scope of the relevant information texts and/or agreements on the Website.
These Terms of Use do not eliminate or limit the right of withdrawal, rights regarding defective goods, or other mandatory rights of consumers arising from Law No. 6502 on Consumer Protection and related legislation.
7. Personal Data and Privacy
Personal data obtained during the use of the Website is processed in accordance with Law No. 6698 on the Protection of Personal Data and related legislation.
For detailed information on the processing of personal data, the KVKK Clarification Text, Privacy Policy, and Cookie Policy on the Website can be reviewed.
8. Intellectual Property Rights
Intellectual property rights over the serenith way brand, logo, product and design images, photographs, illustrations, graphics, texts, page designs, and other content on the Website belong to serenith way and/or the relevant rights holders, unless explicitly stated otherwise. Content belonging to third parties may be used within the scope of usage rights or licenses provided by the relevant rights holders.
Content on the Website protected by intellectual property rights cannot be copied, reproduced, published, distributed, or used for commercial purposes, except with the permission of the relevant rights holder or in cases permitted by applicable legislation.
These Terms of Use do not imply that the user is granted any right or license over any brand, design, copyright, or other intellectual property right belonging to serenith way or third parties.
9. Third-Party Services and Links
The Website may work with third-party service providers to offer services such as payment, e-commerce infrastructure, shipping, analytics, and similar services.
The Website may also contain links to third-party websites or services. Third parties' own terms of use and privacy policies may apply.
10. Liability and Force Majeure
Although serenith way exercises reasonable care to ensure that the Website is provided securely and uninterruptedly; temporary interruptions or technical problems may occur on the Website due to internet infrastructure, technical systems, third-party service providers, maintenance work, or events beyond serenith way's reasonable control.
The effects of natural disasters, fires, floods, epidemics, wars, strikes, decisions of public authorities, communication or infrastructure outages, and similar situations beyond the reasonable control of the parties will be evaluated within the scope of applicable legislation.
Liabilities that cannot be limited or eliminated by law, and the mandatory rights of consumers arising from mandatory legislation, are reserved.
11. Governing Law, Amendments, and Contact
These Terms of Use are subject to the laws of the Republic of Turkey. Mandatory application and jurisdiction provisions foreseen in consumer legislation are reserved for disputes arising from consumer transactions.
serenith way may update these Terms of Use in accordance with changes in legislation, the Website, or the services offered. The updated text will be published on the Website with the last update date.
You can contact us about these Terms of Use via hello@serenithway.com.